Whether it's your first visit or a familiar retreat, we want you to feel comfortable from the moment you arrive.
Here's what to expect during your visit to ERAWAN, where warm Thai hospitality welcomes you at every step.
Walk-in guests are welcome, subject to availability. During busy periods, we may not be able to accommodate you straight away. To enjoy a smooth visit at your preferred time, we recommend booking through our website. Simply select your branch, date, time, and treatment.
Our Thai staff will greet you with a friendly smile and warm hospitality. If you have a reservation, please let us know the name on your booking. If you'll be using a gift voucher, please mention it at reception.
Before your treatment, enjoy your choice of hot tea or cold water.
We'll discuss your preferred treatment, any areas of tension you'd like us to focus on, and your preferred pressure. Please let us know about any physical concerns or anything we should be aware of before your session.
For oil massages, you can choose your oil before the treatment begins. We offer lavender, rose, jasmine, and ylang-ylang aroma oils, as well as coconut oil. Baby oil is also available for guests who prefer an alternative to aromatic oils.
Once your treatment and preferences have been confirmed, payment is taken before your session begins. If you're using a gift voucher, please present it to our staff.
We'll guide you to the treatment area and explain how to get changed and prepare for your chosen treatment. If you have any questions, please feel free to ask.
Settle into a relaxing atmosphere and take some time for yourself. Your therapist will tailor the session to the preferences discussed during your consultation.
If you'd like the pressure adjusted or find any position uncomfortable, please let your therapist know at any time.
After an oil massage, we'll provide a warm towel for you to wipe your skin.
Once you've changed, take a moment to unwind with your choice of hot tea or cold water before heading out, enjoying a quiet pause at the end of your visit.
